1. Draw the workflow as it is
Lesson · 40 minutes
A workflow is the path a piece of work takes from request to done. Write the steps you actually follow, including the waiting and the rework. Do not draw the process you wish you had.
Course 02 · Workflow
Fit artificial intelligence into a whole workflow: intake, draft, review, and handoff, without losing the steps a person must still own.
Who it is for. Teams who want AI inside a repeating process, not as a one-off prompt.
Lesson · 40 minutes
A workflow is the path a piece of work takes from request to done. Write the steps you actually follow, including the waiting and the rework. Do not draw the process you wish you had.
Lesson · 45 minutes
Change one step, not the whole path. Give the tool the same input a colleague would get, and ask for the same output the next step already expects.
Lesson · 40 minutes
A workflow without a review step will ship mistakes faster. Put the review where the cost of a mistake is still cheap: before the customer, the ledger, or the public page.
Lesson · 35 minutes
Write down what the tool must not do: send, pay, delete, or change a record of authority. Those actions stay manual.
Lesson · 30 minutes
For one week, count items completed, items sent back, and time spent checking. Compare that with the week before the tool was added.
Quiz · 6 minutes